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View Full Version : Do you have unanswered tickets?


jZampage
01-17-2008, 12:33 PM
Do you feel mods are doing there jobs? I sure don't :) Post thoughts, and if this thread is closed, then you have already answered the underlying question of this entire question. Thanks ahead of time.

NightThaProphet
01-17-2008, 12:36 PM
my tickets usually get answered within the first few days I submit them.

jZampage
01-17-2008, 12:37 PM
my tickets usually get answered within the first few days I submit them.

I've had one for a month, and I have yet to get anywhere with it, and it's a simple problem that would take about 2 seconds to fix because I know, I used to be one.

Shawty
01-17-2008, 12:47 PM
Ticket reply Added by MOD NAME on 01/03/08:
Did you buy the points from that account or from the one who got the trial and what not? When you go to buy points you have to buy them from the account you want the 'perks' on. END REPLY

jZampage - I would like to know why you think you haven't recieved a reply to your ticket when one was sent to you on 3 January asking for further information - you simply haven't replied to that ticket with the information requested so the ticket remains open.

I would seriously suggest that before complaining about the mods, you help us to help you, because the ticket you initially submitted didn't provide anything like the informatiuon needed!

For reference, please go to "Your Account" > "Support" > In there you will see open tockets, please ensure that if you have submitted a ticket - this is where you will fine a resolution, or indeed a reply asking for further information.

As a hint, there are almost NO unread and replied tickets accross servers!

jZampage
01-17-2008, 12:50 PM
Added by MOD NAME on 01/03/08:
Did you buy the points from that account or from the one who got the trial and what not? When you go to buy points you have to buy them from the account you want the 'perks' on.

jZampage - I would like to know why you think you haven't recieved a reply to your ticket when one was sent to you on 3 January asking for further information - you simply haven't replied to that ticket with the information requested so the ticket remains open.

I would seriously suggest that before complaining about the mods, you help us to help you, because the ticket you initially submitted didn't provide anything like the informatiuon needed!

For reference, please go to "Your Account" > "Support" > In there you will see open tockets, please ensure that if you have submitted a ticket - this is where you will fine a resolution, or indeed a reply asking for further information.

As a hint, there are almost NO unread and replied tickets accross servers!

I haven't? Go check out that ticket for me then please, because you clearly have no idea what you're talking about.

Ticket Last Action Delete
2311 Other... jZampage 01/13/2008 [X]

Oh and also, I had a ticket from Christmas about this, but that one got deleted. HAH. Any convenience to get out of work. :)

And I see plenty of people *****ing on sigil about their unanswered tickets. I'd hate to see whats on other servers because to my knowledge you're one of the best mods on ours and usually get on things asap, I don't see that happening on other servers, but one person can't do everything, can they.

jZampage
01-17-2008, 01:09 PM
go ahead and delete it, I got the help I wanted :p Thanks, once again Shawty :p Like I said, 1 man army

Shawty
01-17-2008, 01:09 PM
Thanks

Closed